At Muskan Electrician, we respect your privacy and are fully committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website or use our home and kitchen appliance repair services.

1. Information We Collect

We may collect the following personal information from you:

• Full Name

• Mobile Number

• Email Address

• Service Address / Location

• Appliance Details (type, brand, model, issue description)

• Payment Information (only when online payment is made)

This information may be collected through:

• Website inquiry or service booking forms

• Phone calls, SMS, or WhatsApp communication

• Emails or direct interaction with our support team

2. How We Use Your Information

Your personal information is used strictly to:

• Schedule, confirm, and manage service appointments

• Provide repair and maintenance services for home and kitchen appliances

• Share service updates, reminders, and follow-ups

• Maintain service history and provide warranty or post-service support

• Respond to inquiries and deliver customer assistance

We do not sell, rent, or share your personal information with third parties for marketing or commercial purposes.

3. Data Security

We take appropriate and reasonable security measures to protect your data, including:

• Secure systems with restricted access to sensitive information

• Regular system monitoring and updates

• Safe handling of payment details only when required for online transactions

While we follow industry-standard practices, no online data transmission or storage system can be guaranteed to be 100% secure.

4. Use of Cookies

Our website may use cookies or similar technologies to:

• Improve user experience

• Analyze website traffic and visitor behavior

• Enhance website speed, functionality, and performance

You may control or disable cookies at any time through your browser settings.

5. Third-Party Services

We may use trusted third-party services such as payment gateways or analytics tools. These services operate under their own privacy policies, and we recommend reviewing them for additional clarity.

6. Your Rights

You have the right to:

• Request access to the personal data we hold

• Request correction of incorrect or incomplete information

• Request deletion of your data, subject to legal or service-related requirements

You may exercise these rights by contacting us directly.

7. Updates to This Policy

Muskan Electrician may update this Privacy Policy from time to time to reflect changes in services, legal requirements, or data protection practices. The most recent version will always be available on our website.

8. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us:

📞 +91-9310457307
🌐 24x7repairpoint.in