Privacy Policy

At 24×7 Repair Point, we respect your privacy and are committed to protecting the personal information you provide when using our website or booking our home appliance repair services.

This Privacy Policy explains what information we may collect, how we use it, and the measures we take to protect your information.

1. Information We Collect

Depending on the service you request, we may collect:

• Full Name

• Mobile Number

• Email Address

• Service Address or Location

• Appliance Details, including brand, model, and problem description

• Service and booking details

• Payment information, where applicable

We may receive this information through:

• Website contact and service booking forms

• Phone calls

• WhatsApp messages

• Emails

• Other direct communication with our service team

2. How We Use Your Information

We may use the information provided by you to:

• Schedule and confirm repair appointments

• Provide home appliance repair and maintenance services

• Contact you regarding your service request

• Provide service updates, reminders, or follow-up support

• Maintain service and repair records

• Handle warranty or service-related queries

• Respond to customer questions and requests

• Improve our website and customer service experience

We do not sell or rent your personal information to third parties.

3. Data Security

We take reasonable measures to protect the personal information we collect from unauthorized access, misuse, alteration, or disclosure.

Access to customer information may be limited to individuals or service providers who require it to provide services or operate our business.

While we take reasonable precautions to protect your information, no website, online service, or electronic storage system can be guaranteed to be completely secure.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Improve website functionality and user experience

• Understand website traffic and usage

• Analyze website performance

• Improve our services and online content

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

5. Third-Party Services

We may use third-party services such as payment providers, analytics tools, communication platforms, or other service providers to operate and improve our business.

Where applicable, these third parties may process information according to their own privacy policies and terms. We encourage users to review the privacy policies of such third-party services.

6. Your Privacy Rights

Depending on applicable law, you may have the right to:

• Request access to personal information we hold about you

• Request correction of inaccurate or incomplete information

• Request deletion of personal information where legally permitted

• Ask questions about how your information is being used

To make a privacy-related request, please contact us using the details provided below.

7. Data Retention

We may retain customer and service information for as long as reasonably necessary to provide services, maintain service records, handle warranty or customer-support matters, comply with legal requirements, and protect our legitimate business interests.

When information is no longer required, we may delete or securely dispose of it where appropriate.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, business practices, technology, or applicable legal requirements.

Any updated version will be published on this page with the revised policy becoming effective from the date of publication.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

24×7 Repair Point
📞 8586930761
🌐 24x7repairpoint.in

By using our website or requesting our services, you acknowledge that you have read and understood this Privacy Policy.