Privacy Policy – 24×7 Repair Point

At 24×7 Repair Point, we respect your privacy and are fully committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website or use our home appliance repair services.

1. Information We Collect

We may collect the following personal information:

• Full Name

• Mobile Number

• Email Address

• Service Address / Location

• Appliance Details (type, brand, model, issue description)

• Payment Information (only in case of online transactions)

This information may be collected through:

• Website inquiry or service booking forms

• Phone calls, SMS, or WhatsApp communication

• Emails or direct interaction with our support team

2. How We Use Your Information

Your personal information is used strictly for the following purposes:

• Scheduling and managing service appointments

• Providing repair and maintenance services

• Sharing service updates, reminders, and follow-ups

• Maintaining service records and warranty support

• Responding to customer inquiries and providing assistance

We do not sell, rent, or share your personal information with third parties for marketing or commercial purposes.

3. Data Security

We take appropriate and reasonable security measures to protect your information, including:

• Secure systems with restricted access

• Regular monitoring and updates

• Safe handling of payment details when required

However, no online data transmission or storage system can be guaranteed to be 100% secure.

4. Use of Cookies

Our website may use cookies or similar technologies to:

• Improve user experience

• Analyze website traffic

• Enhance functionality and performance

You may disable cookies anytime through your browser settings.

5. Third-Party Services

We may use trusted third-party services such as payment gateways or analytics tools. These providers operate under their own privacy policies.

6. Your Rights

You have the right to:

• Request access to your personal data

• Request correction of inaccurate information

• Request deletion of your data (subject to legal requirements)

To exercise these rights, please contact us directly.

7. Updates to This Policy

24×7 Repair Point may update this Privacy Policy from time to time. The latest version will always be available on our website.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

📞 +91-8750121515
📧 ashokrepairpoint@gmail.com